Frequently Asked Questions
WHEN WILL I RECEIVE MY ORDER ?
We aren’t back to ‘business as usual’ just yet and expect some delays while we continue working things out and running vital process checks.
We ship all readymade products the same day if order is placed before 4:00 PM [PST]. Manufacturing time differs for bulk orders. Please get in touch on email@example.com for more details on this.
Delivery takes around 2-4 business days for all Pakistan orders depending upon the destination. For international & bulk orders, same shipping rules apply
WHAT ARE THE SHIPPING CHARGES ?
For International orders, shipping depends on order weight and delivery destination. Our website is equipped with all shipping charges and should display when you reach the checkout
WHAT PAYMENT METHODS CAN I USE ?
WHERE IS YOUR STORE ?
HOW TO CANCEL AN ORDER ?
Incase the order is shipped and you still want to cancel the order, you can simply refuse to accept the parcel on delivery. Multiple refusals to delivery will result in permanent ban from the store.
DO YOU ACCEPT DIFFERENT BILLING AND SHIPPING ADDRESS ?
At the checkout page, we offer to select a delivery address that is different from the billing address.
For security reasons, this service is offered at our discretion and we reserve the right to ship only to the billing address or ask that proof of address is provided before shipping.
I HAVE RECEIVED A WRONG/DEFECTED PRODUCT, WHAT DO I DO ?
– Is in new condition
– Hasn’t been washed, used or altered
– Has the original price tag and packaging intact
You can submit a dispute on our website by filling 'Order Dispute' form on our website to get on time solution. Pushing panic buttons on whastapp / facebook / instagram just delays the process. We DO NOT entertain any change of mind requests. You are advised to read all product descriptions and instructions carefully before proceeding with your order.